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Telesales services can be
found at very affordable rates
if you look carefully.
Telesales and b2b telesales are two of the more popular options as they help businesses to get a better understanding of what their customers want. Finding affordable telesales services will generally mean looking at off-shore companies. Due to the fact that they are based in an off-shore location, these telesales services providers are able to offer very affordable telesales services. Their low overhead and their highly qualified staff make them very attractive options for many businesses. In fact, they have made it possible for businesses to reduce their own overhead while maintaining their level of service. In many instances, businesses have even been able to expand their offerings and operating hours due to off-shore telesales services.
B2B telesales is a superb way for businesses to get in touch with other businesses and to make their presence known. By using skilled telesales services agents who are able to get through the gate keepers to the decision makers, businesses are able to effectively market their goods and/or services to their target consumer. However, b2b telesales is not as simple as it sounds. Only very skilled and experienced telesales agents know the knack for talking to receptionists and support staff to get them to connect them with the personal assistants of the decision makers. Then getting the personal assistants to let down their guard again requires a certain amount of skill. Finally, talking to the decision makers and getting them to agree to a meeting is a really valuable skill that telesales services providers require from their agents.
Telesales can also mean lead generation. Businesses use lead generation to get a pulse on what the consumer wants and/or needs so that they can develop products that fill those areas. It is a much more civilized form of telesales. In the past telesales agents would try to sell the consumer a good or service. Today, the telesales services agent tries to engaging the consumer in a conversation to find out what they are thinking and how the business that they represent is fulfilling their consumer wants and needs. Businesses use the information gathered to better their offerings, thereby increasing their sales. However, this is only possible if the lead generation is done properly and the telesales agents know how to talk to the consumers and extract the needed information.
Finding good telesales services at an affordable price has become far easier than ever before. With larger number of off-shore telesales companies setting up shop in developing countries there is a variety of telesales companies from which to choose. However, before choosing one, it is best to check out each company - even if that means flying to the headquarters of company in question to see that you are getting what you expect. Sometimes telesales companies can claim to have a professional set-up but really operate a sweat shop out of a tiny hovel. Therefore, going in person to the telesales services provider to sign the contract is imperative.
Source: Jake Freeman link