- Phone Sales Seminars
- Custom Training
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We offer phone based sales training seminars in a private in-house format at the location of the customers choice. Public courses are also regularly scheduled as well across the United States and are available in Louisiana cities like New Orleans, Baton Rouge, Lake Charles, Lafayette, and Shreveport.
Browse the list of our training seminars on the right. Contact us for additional information.
From the mid-1990s until the first half of
2001, countless high tech and online
organizations benefited from a favorable
business climate that fueled unprecedented
growth and limitless opportunities for
investment. When the bubble burst in
April of 2001, dozens of online companies felt
the immediate and painful impact of what would
soon become a tough economic time for the
technology industry. Major players and smaller
start-ups all across the country were faced
with the reality of decreased sales numbers
and smaller IT spending budgets. Many
companies imploded when investment sources
dried up and sales numbers were insufficient
to sustain growth. Smart online organizations
shifted their sales efforts towards
Telemarketing and telemarketing to drive down
operating expenses while increasing margin and
call volume. Given that the technology
industry has to face a whole host of
industry-specific sales factors, Telemarketing
and telemarketing training programs must take
into account the needs of online companies as
they seek to do battle with traditional and
brick and mortar businesses. Our Telemarketing
Skills for Online Organizations training
workshop focuses on providing the key
Telemarketing selling skills that are required
to succeed in today s tough yet very
rewarding online environment.
Based on the application of a consultative selling approach to the Telemarketing environment, our Telemarketing Skills for Online Organizations workshop provides key strategies and proven methodologies to increase sales for those tasked with selling online products and services. Key to the learning process is an in-depth analysis of customer buyer types and behavior and their effect on the telemarketing process. Time is also spent on the sales process and how to guide Telemarketing calls towards appropriate product and service recommendations and solutions. Cold calling and closing techniques are also covered throughout the workshop. This highly interactive course provides online Telemarketing reps with numerous opportunities to put sales skills to use via interactive role plays, group exercises, activities, questions and answer sessions and lectures. These opportunities are designed to increase knowledge transfer of Telemarketing skills and immediately put newly learned skills to use in the workplace. With these skills in hand, Telemarketing reps will be able to focus on making numbers and enabling their online organization to grow in today s challenging environment.
Telemarketing Skills for Online Organizations participants will learn to:
I would not change anything for future
programs, everything was great! The instructor
was very nice, experiences, and very helpful.