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There has never been a better time to produce superb telephone sales training than now. The right phone training can aid your salespeople in being more comfortable with cold calling consumers which can enhance their commissions. The right training increases your team's ability level which leads to larger and more frequent purchases by customers. It will also transform them from average salespeople to sales superstars.
What follows are the six keys for telephone sales training which will include: teaching them the basics of successful cold calling, the best way to use scripts, how to properly overcome objections, how to overcome call reluctance, and how to properly qualify their leads.
The first key for effectively training your employees to make sales calls is teaching them the basics of successful cold calling. Without a few basic skills, salespeople tend to get discouraged and give up too quickly.
The second key to increase sales with telephone sales training is teaching the best way to use scripts. It is important that they don't sound like they are reading and yet know how to keep the call moving in the right direction.
The third key for competent telephone sales training for your employees to make sales calls is showing them how to properly overcome objections. Every salesperson is going to encounter objections when they make sales calls and learning to overcome them is the solution for success.
The fourth key to increase sales with telephone sales training is teaching your team how to overcome call reluctance. Once they have mastered this skill their productivity levels will increase dramatically.
Tip number five for effective telephone sales training is teaching your team to properly qualify leads. This is a skill that can help employees maximize their time and increase their commissions.
The sixth and concluding rule for effective telephone sales training is helping them understand the value of hearing the word "no". Once they understand how valuable this one thing is, they will look forward to making their sales calls and tracking how many "no's" they hear each day.
Appropriately embracing these six prescription for telephone sales training will assist in increasing sales volume and making more money for both your salespeople and your company. On the nose" telephone sales training is the defining factor of success especially during a difficult economy. If you do not have the expertness needed to provide this level of training for your staff, it is imperative that you get the help of an virtuoso to help your team and your business succeed.
Source: Terry Stanfield Link
Related: Telephone Sales Training