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Telesales has become more and more popular as of late mainly due to the flexibility of jobs like these. However, many people are still unclear as to what a telesales job actually involves. To put it simply, a telesales job would require you to call potential customers and try to persuade them to purchase the product or service that you are trying to sell. There are only certain types of people who would be able to do this type of job as there are specific skills that you have to have in order to be successful.
A telesales job is usually based in a room with many other employees where you will have your own phone and desk. Although this is the most common type of telesales job, there are some which will allow you to work from the comfort of your own home. You will have access to a database of potential customers who you will call directly and try to convince them why they need to purchase whatever it is that you have to offer. This type of work is usually commission based, so it is important that you get a lot of sales.
As mentioned above, there are several skills that you need to have. Firstly, you need to have the confidence to telephone complete strangers and persuade them to buy from you. Some of the customers are going to be less than happy to receive calls like this, so you need to be prepared for people who may be agitated by the fact that you have called them. You also need to remember that persuasion is the key, because you need to ensure that you persuade the client to purchase from you, as this is the only way that you are going to get the money that you need.
When looking for a job in telesales it is usually a good idea to try and find a company that offers a product or a service that you are passionate about. You will find it much easier to sell a product that you love. Trying to sell a product that you don't personally believe in can often be very difficult, which again, means less money for you in the long run because you are going to find it harder to get commissioned sales.
Telesales jobs are only suitable for those who wouldn't mind working in an office type environment. If you like to be on the move constantly then a job like this is definitely not for you because you are likely to be in the same position for the majority of the day. Again, this isn't a good job for those who don't like communicating with other people because communication is key. If you don't have good communication skills then you are not going to be able to sell the products that you have to, meaning that you will not be earning a lot of money. If you like communicating with people then a job in telesales could be perfect for you.
Source: Vincent Rogers link