- Phone Sales Seminars
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We offer phone based sales training seminars in a private in-house format at the location of the customers choice. Public courses are also regularly scheduled as well across the United States and are available in Wyoming cities like Casper, Cheyenne, and Laramie.
Browse the list of our training seminars on the right. Contact us for additional information.
Competitive pressures, foreign entrants,
increased demands by management to reduce
sales operating expenses, faster turnaround
times and aggressive sales numbers have caused
sales organizations to modify the manner in
which they sell their products and services.
While business travel to customer sites has
indeed become convenient and more commonplace,
expense reduction initiatives during tough
economic times have influenced companies to
bring most sales activities internally. Major
account representatives, account managers,
inside sales reps and other telemarketing
personnel must adjust their sales skills and
focus on the ability to promote their products
and services to increase sales numbers over
the phone. Our Telemarketing Telephone
Selling training workshop provides a
fast-paced two-hour overview designed to aid
this change while empowering telemarketing
reps with the tools and skills to truly affect
the bottom line.
Designed as a two-hour program, Telemarketing Telephone Selling delivers a high energy, instructor-driven learning environment that teaches and reinforce the skills needed to succeed. A brief discussion on various customer types and the factors that affect customer behavior is central to the ability to provide value-added products and services while improving profits and cutting sales expenses. The ability to modify customer interactions, questioning techniques, proposals and benefit statements based on sales types is also discussed. Two brief group exercises enable participants to practice methodologies and on the job skills that can be immediately put to use within hours of attending this program. Lectures and group question and answer sessions and discussions reinforce the learning process. The end result will be more effective telemarketing efforts that lead to higher numbers, attainment of quota numbers and a more satisfied customer base.
Attendees who participate in Telemarketing Telephone Selling will learn to: