We offer phone based sales training seminars in a private in-house format at the location of the customers choice. Public courses are also regularly scheduled as well across the United States and are available in New Hampshire cities like Manchester, Concord, and Nashua.
Browse the list of our training seminars on the right. Contact us for additional information.
Outbound telemarketing organizations face a complex set of factors that can affect their ability to successfully promote their products and services to their potential client base. Sales organizations that focus their efforts on consumers have had to deal with recent legislation enacting no-call lists on both a state and federal level. Business-to-business sales organizations must face the increased use of voice mail, labyrinth-like automated answering systems and overprotective gatekeepers that prevent telesales reps from even speaking to the right person. These challenges require outbound sales organizations to think through the sales process and make appropriate adjustments that will increase their chances of success each and every time a customer is reached. Our
Outbound Telemarketing Selling Skills training program takes into account these particular challenges while equipping participants with the skills necessary to overcome obstacles to sales success.
Outbound telemarketers and other telesales professionals have little choice but to hone their skills in today s business environment. Old-fashioned fill in the blank script-readers need not apply at high-performance telesales organizations. Today s organizations require savvy telemarketing professionals able to deal with difficult situations during often short and pressure-sensitive sales calls. Our fast-paced yet highly interactive
Outbound Telemarketing Selling Skills Seminar is designed to help outbound sales professionals focus on ways to succeed via proven sales processes and telesales tools that deliver improved results. Simple yet effective sales theories are central to this program and are taught in an environment that enables sales professionals to reach customers, increase closing ratios, raise average sale size and improve performance numbers. Various interactive
role-plays are used to utilize skills in the participant-driven learning environment. Instructor feedback is provided to all participants so as to allow changes in sales process, habits and other skills to affect sales numbers. Lectures, comprehensive materials and roundtable discussions all function to improve participant success.
By attending Outbound Telemarketing Selling Skills, participants will learn to: