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We offer phone based sales training seminars in a private in-house format at the location of the customers choice. Public courses are also regularly scheduled as well across the United States and are available in South Carolina cities like Columbia, Charleston, and Greenville.
Browse the list of our training seminars on the right. Contact us for additional information.
From the mid-1990s until the first half of 2001, countless high tech and online organizations benefited from a favorable business climate that fueled unprecedented growth and limitless opportunities for investment. When the bubble burst in April of 2001, dozens of online companies felt the immediate and painful impact of what would soon become a tough economic time for the technology industry. Major players and smaller start-ups all across the country were faced with the reality of decreased sales numbers and smaller IT spending budgets. Many companies imploded when investment sources dried up and sales numbers were insufficient to sustain growth. Smart online organizations shifted their sales efforts towards Telemarketing and telemarketing to drive down operating expenses while increasing margin and call volume. Given that the technology industry has to face a whole host of industry-specific sales factors, Telemarketing and telemarketing training programs must take into account the needs of online companies as they seek to do battle with traditional and brick and mortar businesses. Our
Telemarketing Skills for Online Organizations training workshop focuses on providing the key Telemarketing selling skills that are required to succeed in today s tough yet very rewarding online environment.
Based on the application of a consultative selling approach to the Telemarketing environment, our Telemarketing Skills for Online Organizations workshop provides key strategies and proven methodologies to increase sales for those tasked with selling online products and services. Key to the learning process is an in-depth analysis of customer buyer types and behavior and their effect on the telemarketing process. Time is also spent on the sales process and how to guide Telemarketing calls towards appropriate product and service recommendations and solutions. Cold calling and closing techniques are also covered throughout the workshop. This highly interactive course provides online Telemarketing reps with numerous opportunities to put sales skills to use via interactive role plays, group exercises, activities, questions and answer sessions and lectures. These opportunities are designed to increase knowledge transfer of Telemarketing skills and immediately put newly learned skills to use in the workplace. With these skills in hand, Telemarketing reps will be able to focus on making numbers and enabling their online organization to grow in today s challenging environment.
Telemarketing Skills for Online Organizations participants will learn to: