If you want to exceed your
budget consistently and bring
new business into your company,
you need to be successful at
prospecting, period! This is why
the most successful sales
professionals earn the big
bucks! Sales managers hire sales
people that can bring in new
business, not manage existing
accounts. Yet there are many 'newbies'
that come into a new company
hoping that they will be handed
a gravy train account that just
keeps sending in new purchase
orders. Maybe that happened 20
years ago but not in this
millennium.
To successfully prospect, you
have to understand these three
realities so that you have
realistic expectations.
1. Get focused and dedicate the
time. Successful sales
professionals prospect between
4-10 hours a week and in some
sales environments, it's double
that. Whether it's doing
research on a prospect, going to
an industry event, a network
meeting or cold calling to set
up meetings, you have to do the
time. Sitting by the phone for 3
hours and hoping you will get
calls from a prospect to set up
a meeting has about the same
odds as snow in Texas in August!
You must be proactive & focused
to be successful in prospecting.
The good news is that
prospecting today is much easier
than ever before thanks to the
Internet and social media. You
may wonder, how can that help my
prospecting? When you post
articles on websites in your
industry and on LinkedIn you
gain recognition and eventually
status. Link these back to your
website and it moves you up the
rankings in Google and other
search engines. You can also
invite prospects you're
targeting to free webinars or
Tele-classes. Or sign up to
speak to professional, community
and civic groups like Rotary or
Chambers of Commerce. All of
these methods will build your
brand and your credibility!
2. Understand cold-calling. This
is one method that many of you
will avoid like the plague. Why?
Because when you call prospects
that don't know you or your
company, you will likely meet
resistance, and who enjoys that!
When it comes to cold calling,
you are guilty until proven
innocent. When prospects receive
calls from sales people they
don't know, their initial
reaction is to get them off the
phone. They aren't necessarily
rejecting your solution; they
are rejecting you - and, that's
tough to handle. Their
perception is that you are
interrupting them to sell
something without having a clue
about their business, goals,
problems or needs. At least that
is their perception and we know
that perception is reality. To
get around their mindset that we
are guilty within the first 10
seconds you have to change their
perception.
3. Set an intention. When you
prospect, your intent counts
more than technique. I'm not
saying that technique doesn't
matter- it definitely does and
my colleague Barry Caponi has
the best technique I've seen
when it comes to cold calling.
The key point is that your
"intent" is not to make a friend
or a sale over the phone. How
often have you called a prospect
and the first words out of your
mouth are "how are you doing
today"? You don't know them well
enough to ask that! What if they
say something disastrous? You're
not calling to find out about
their personal life, you're
trying to get an
appointment---period. To get an
appointment, you need to quickly
convey that you have something
they can benefit from. In order
to capture their attention you
can focus on the following:
1. Do your homework - show them
you have knowledge of their
company or industry by citing a
key issue or trend.
2. Align your message by telling
the prospect what problems you
solve and mention a company in
their industry that has been
successful with your solution.
3. Ask thoughtful questions that
uncover issues they might be
having today. Go beyond the
overused, "what keeps you up at
night" if you want this
conversation to continue. Then
listen. Your demonstrated
understanding of their answers
will increase the likelihood of
a face to face meeting.
For you to be successful in
prospecting you need to start
with the right frame of mind.
Get focused and dedicate the
time, understand cold-calling
and then set a solid intention
on behalf of your prospect. The
more you focus on their goals,
the more likely it is that your
solutions will meet their need.
Source: Stu
Schlackman
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