- Phone Sales Seminars
- Custom Training
- Contact Us
We offer phone based sales training seminars in a private in-house format at the location of the customers choice. Public courses are also regularly scheduled as well across the United States and are available in Utah cities like Salt Lake City, Ogden, and Provo.
Browse the list of our training seminars on the right. Contact us for additional information.
Competitive pressures, foreign entrants, increased demands by management to reduce sales operating expenses, faster turnaround times and aggressive sales numbers have caused sales organizations to modify the manner in which they sell their products and services. While business travel to customer sites has indeed become convenient and more commonplace, expense reduction initiatives during tough economic times have influenced companies to bring most sales activities internally. Major account representatives, account managers, inside sales reps and other telemarketing personnel must adjust their sales skills and focus on the ability to promote their products and services to increase sales numbers over the phone. Our
Telemarketing Telephone Selling training workshop provides a fast-paced two-hour overview designed to aid this change while empowering telemarketing reps with the tools and skills to truly affect the bottom line.
Designed as a two-hour program, Telemarketing Telephone Selling delivers a high energy, instructor-driven learning environment that teaches and reinforce the skills needed to succeed. A brief discussion on various customer types and the factors that affect customer behavior is central to the ability to provide value-added products and services while improving profits and cutting sales expenses. The ability to modify customer interactions, questioning techniques, proposals and benefit statements based on sales types is also discussed. Two brief group exercises enable participants to practice methodologies and on the job skills that can be immediately put to use within hours of attending this program. Lectures and group question and answer sessions and discussions reinforce the learning process. The end result will be more effective telemarketing efforts that lead to higher numbers, attainment of quota numbers and a more satisfied customer base.
Attendees who participate in Telemarketing Telephone Selling will learn to: