We offer phone based sales training
seminars in a private in-house format at the
location of the customers choice. Public courses
are also regularly scheduled as well across the
United States and are available in Virginia cities
like
Richmond, Virginia Beach, Norfolk, Roanoke, Arlington, and Alexandria.
Browse the list of our training seminars on the right. Contact us for additional information.
Business Week recently named Dell the best run-company in the technology industry. Dominating markets such as the home-PC market, a segment in which the company holds a 46% market share, Dell has increased revenues due to the success of its strong Telemarketing and Telemarketing selling efforts. Targeting various business segments, Dell Telemarketing account executives are part of one of the most successful Telemarketing organizations in the high tech industry, utilizing effective Telemarketing strategies and other sales methodologies to drive revenue and increase profit margin. Focused on selling via Dell s direct model, one that strives to pursue the most efficient path to its customers, Telemarketing account executives have a singular customer focus that drives value and provides a superior customer experience. Our Essential Telemarketing Skills for Dell Account Executives training program is designed to teach and put to use the most effective Telemarketing strategies in the high technology industry.
The two-day Essential Telemarketing Skills for Dell Account Executives training program provides a highly interactive, experience-driven workshop environment that reinforces the skills taught to succeed. Detailed discussions of the various customer types and the factors that affect customer behavior are central to the ability to increase Telemarketing efforts and reach revenue quotas as set by Dell management. The capability to adjust personal sales strategies, presentations, questioning techniques, proposals and benefit statements based on buyer types is also taught. Multiple videotaped roleplays enable Dell Telemarketing account executives to practice methodologies, tools and on the job skills that can be immediately put to use within hours of attending this program. Sales planning exercises are integrated into Essential Telemarketing Skills for Dell Account Executives program materials so as to reinforce the ability to apply learned skills into key accounts. Discussions on the differences between inbound and outbound Telemarketing situations are also discussed. The end result will be more effective sales efforts that enable Dell Telemarketing account executives to more effectively deliver on Dell s highly successful direct sales model.
Essential Telemarketing Skills for Dell Account Executives participants will learn to: