- Phone Sales Seminars
- Custom Training
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We offer phone based sales training seminars in a private in-house format at the location of the customers choice. Public courses are also regularly scheduled as well across the United States and are available in Alabama cities like Birmingham, Huntsville, Mobile and Montgomery.
Browse the list of our training seminars on the right. Contact us for additional information.
Today s sophisticated sales
representative realizes that the good old
days of jet setting across the country to
customer accounts are long gone. Just as
unlimited expense accounts and the two martini
lunch have disappeared from the business
world, so have the days of conducting all
business transactions in a face-to-face
environment. Smart sales reps have learned to
modify their sales habits to pull
customers towards the sale while utilizing the
telephone to focus on their sales efforts.
Customers now expect company representatives
to function not only as sales reps but also as
consultants, providing value added solutions
to the problems and issues they face. Major
sales transactions are now managed via the
telephone as consultative telesales reps have
come to dominate the sales landscape. The
ability of seasoned sales reps, old
school account executives and new telesales
reps to adjust to this new landscape is the
focus of our Consultative Telemarketing
Our highly interactive Consultative Telemarketing Skills Seminar is designed to help sales professionals from nearly every company and sales organization with the methodology and mindset to thrive in today s new sales environment. By practicing and implementing the central concepts taught in our class, sales representatives will find that sales processes can be controlled more effectively and that sales cycles can be shortened. Lessons on customer types, the particular interests they represent, their influence in an organization and how they buy all dovetail with discussions on behavioral and communication styles. Participants can learn how to work with different behavioral styles so as to establish rapport and build long-term relationships with customers. A series of interactive exercises, videotaped role-plays, peer-driven discussion sessions and instructor-led lectures all reinforce the learning process. Immediate feedback allows habits and behaviors to be modified and improved. Sales tools, methodologies and valuable program materials enable participants to realize a quick return on their investment by driving immediate results on the phone and on the job.
By attending this Consultative Telemarketing Skills Seminar, participants will learn to: